Privacy Policy

The privacy policy shall come into force on August 1, 2021. Continued use of AirClass after that date constitutes acceptance of our updated terms of use.

1.Who is responsible for data processing?

The person responsible for data processing is

Air Class Limited

291 Brighton Road, South Croydon, United Kingdom, CR2 6EQ

2.What data is processed and where does this data originate?

We process the personal data that we receive from you within the scope of the business relationship.

This personal data included:

Type of school

Year group

Telephone number

Email address, if provided

Questions that are put to the community

Responses returned to the community

Payment information, if provided

Profile picture, if uploaded

Identification data of the device on which the AirClass app has been installed.

School subjects in which you like to give a particularly large number of answers, if disclosed

Profile description, if known

Information relevant to teaching (such as dates of examinations, grades, learning disabilities etc.), if disclosed

3.Cookies

Cookies are used on this website to simplify the use of this website and communication and to better adapt our web presence to your needs. A cookie is a small text file that is placed on your hard drive by a website. Cookies do not damage your computer and do not contain viruses. You can deactivate the use of cookies at any time in your browser settings.

4.Google Analytics

We also use Google Analytics on this website. This is a service provided by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Google”). Google uses “cookies”, i.e. text files which are stored on your computer and which enable analysis of your use of our online offers. The information generated by the cookie about your use of this website (including your IP address) is transferred to a Google server in the USA and stored there. Google is registered with the “EU-US Privacy Shield” programme of the US Department of Commerce. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for us and providing other services relating to website activity and internet usage. Third-party providers, including Google, place advertisements on websites on the internet. Third parties, including Google, use stored cookies to place ads based on a user’s previous visits to our website. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this you may not be able to use the full functionality of this website. By using this website, you agree to the processing of the data collected about you by Google in the manner and for the purpose described above. The collection and storage of data can be objected to at any time with effect for the future. You can deactivate the use of cookies by Google by accessing the page for deactivating Google advertising (http://www.google.com/privacy_ads.html). Alternatively, users can deactivate the use of cookies by third-party providers by accessing the deactivation page of the network advertising initiative (http://www.networkadvertising.org/managing/opt_out.asp).

5.Factoring

The provider/contractual partner is free to make unrestricted use of the services of factor bank(s) with a branch in the European Union (data recipient).

6.On what legal basis and for what purposes does the data processing take place?

We process your personal data to fulfil our contractual obligations [ 1) Optimal matching between the questioner and answerer, so that they can be processed even better 2) Informing users about updates to the AirClass app 3) Offering online tutoring 4) Collecting customer support requests to solve disputes and service problems], to fulfil other legal obligations and/or due to legitimate interests (especially cookies, web analysis, use for advertising purposes such as sending newsletters), provided that your interests in maintaining confidentiality are not overridden.

-To fulfil contractual obligations

Article 6 (1) b GDPR:

The processing of personal data is carried out in order to fulfil our contractual obligations, in particular to fulfil our contracts with you. The purpose of data processing for the fulfilment of the contract is primarily the processing of the learning service offered by us.

- To fulfil legal obligations

Article 6 (1) c GDPR:

The processing of personal data also takes place for the purpose of fulfilling various legal obligations to which we are subject. Examples of such data processing based on a legal obligation are the keeping of proper accounts.

- To safeguard legitimate interests

Article 6 (1) f GDPR):

We process personal data to protect our legitimate interests, unless your interests in confidentiality outweigh these.

In the following cases, data processing is carried out to protect legitimate interests: - Advertising and marketing - Improvement of our offering and our website

You may object to the processing of personal data on the basis of legitimate interests.

7.To whom will your data will be transmitted?

We transmit personal data to commissioned contract processors (e.g. IT service providers) to the extent that this is necessary to perform the respective service. All processors are contractually obliged to treat your data confidentiality and to only process it within the scope of our assignment.

If there is a legal obligation, we transmit personal data to public bodies and institutions (e.g. law enforcement agencies, courts).

8.How long will your data be processed and stored?

We process your personal data only as long as this is necessary. As soon as you withdraw the consent, it is automatically deleted.

We store the personal data required for the fulfilment of the contract in any case for the duration of the entire business relationship and beyond that in accordance with the statutory storage and documentation obligations (e.g. in accordance with the Data Protection Act 2018 of UK). In addition, we take into account the statutory limitation periods, which can be up to 30 years in certain cases.

9.What rights do you have?

Right of access to information

If we process your personal data, you have the right to be informed about the purposes of the processing, the categories of personal data processed, the recipients of such personal data, the storage period, the rights you are entitled to, the origin of the personal data and the existence of automated decision-making.

Rectification and deletion

You have the right to request the correction of incorrect or incomplete personal data concerning you. You are entitled to request the deletion of personal data concerning you, unless the processing of the data is lawful and there are no legal obligations on our part to oppose deletion.

Restriction of processing

In certain cases, you are entitled to demand that the processing of your data be restricted.

Data transferability You are entitled to request the transfer of your data which you have provided to us in a structured, common and machine-readable format. You have the right to request that the personal data be transferred directly by us to a person responsible designated by you, insofar as this is technically feasible.

Discrepancy

You are entitled at any time to object to the processing of personal data concerning you for reasons arising from your particular situation. If you object, we will not further process personal data concerning you unless we can prove that our reasons for processing outweigh your interests. You may object to the use of your personal data for advertising purposes at any time; in this case we will stop processing your data for advertising purposes. To exercise your rights in relation to your data processed by us, please contact info (at) contact@air-class.com.

10.Children’s Privacy

We don’t collect or retain any personal information from children except as needed to facilitate tutoring for that student, who may be a minor.

AirClass is committed to safeguarding the information each User entrusts to AirClass and believes that every User should know how it utilizes the information collected from each User. Other than free information and materials that do not require any registrations or identifying information, the Site is not directed at children under 13 years of age, and AirClass does not knowingly collect personally identifiable information from children under 13 years of age online. For purposes of using the Site as a platform to connect with tutors, Parents may supply information such as name or age of their children in order for AirClass to assist facilitate the connection between student and tutor. AirClass may store this information in a secure digital format. Parents or guardians of children under 13 years of age may review or have deleted any personal information previously provided by the child, parent, or guardian that is ultimately collected by AirClass, if any, to connect the child with a tutor. If you seek to review or delete such information, contact AirClass at the below phone number or email address indicating what you would like to have done and AirClass will contact you for purposes of taking the requested action, including but not limited to refusing to permit the information’s further collection or use.

11.Complaints

You have the right to contact:

Email: contact@air-class.com

to file a complaint or withdraw the consent or object to the use of your personal data for advertising purposes if you believe that your data protection rights have been violated.